A relevant undergraduate qualification at NQF level 7 in
Communications/Marketing/Journalism as recognized by the South African
Qualifications Authority (SAQA) and 5-7 years of relevant experience at a
senior managerial level in the Communications and Marketing environment.

The successful completion of the Public Service Senior Management
Leadership Programme as endorsed by the National School of Government
available as an online course on

A post graduate degree will be an added advantage.

Skills And Competencies:

At an advanced level required in the following:

  • Strategic capability and leadership
  • programme and project management
  • financial management, service delivery and innovation
  • problem-solving and analysis
  • change management knowledge of Applicable legislations Public Finance Management Act Treasury Instructions, Public Service Act, and Public Service Regulations Electronic and Communication Act, Broadcasting Act, Independent Communication Authority of South Africa Act, functioning of national, provincial and local government, structure and functioning of the Department, Parliamentary protocol processes, linkages with government clusters, Media and marketing industry, cross cultural knowledge, client relations.
  • Knowledge of applicable legislations, norms and standards related to the built environment industry, including the Public Finance Management Act, Treasury Instructions, Public Service Act, and Public Service Regulations Electronic and Communication Act, Functioning of national,provincial and local government, Structure and functioning of the Department, Parliamentary protocol processes, Linkages with government clusters, Media and marketing industry, Cross Cultural Knowledge, Client relations, ICT Industry.
  • Must have excellent skills in communication (both written and verbal),digital marketing with deep understanding of web culture, social media platforms and channels, knowledge management, people management, client orientation and customer focus, diversity management, risk management, corporate governance.


  • The successful candidate will oversee the management of the Department image and provide communication and marketing activities.
  • Oversee the department’s image in the digital space.
  • This includes traditional media (print,electronic etc.) BUT more importantly all social media channels such as Facebook, Twitter, Google, YouTube etc.
  • Develop and implement digital marketing, online communication and all new forms of digital marketing.
  • Position the department favourably within the ICT sector and public through the development of strategic objectives (Build The department presence in the digital ecosystem, Reposition the Department to be number one digital organisation in SA, the department must be present in all digital channels, Monitor internet and digital platforms and be able to respond within seconds).
  • Oversee the development of strategies in support of the DTPS, ICT sector and government programmes in order to encourage the accelerated use of ICT as a tool of social economic development (Protect the Department in the digital space, Listen on behalf of the department, engage all platforms that publish Transparency).
  • Oversee the provision of marketing and communications
    support to the DTPS and its stakeholders to build a shared vision of the national ICT agenda (Conduct Web analytics on behalf of the department, curate Place all Departments content in the digital ecosystem).
  • Oversee the development and implementation of an annual communications strategy and provide support for departmental projects. Build communications networks with stakeholders in the ICT sector in order to improve the stakeholder’s participation and involvement in DTPS programmes (Design the Department digital marketing and internet communications strategy.
  • Daily, weekly and monthly provide Google analytics about the department activities and mention online, liaise on behalf of the Department with all social media platforms, provide Department Twitter analytics daily, weekly and monthly, provide Department Facebook analytics daily weekly and monthly, build capacity such as Google Analytics, Twitter Developer and Facebook Developer skills within the team members.
  • Oversee the development and participation of marketing and communications policies within the DTPS and manage participation of Intergovernmental communications forums.
  • Oversee resources within the Media and Communications Chief Directorate in line with relevant legislation in order to reach the strategic objectives of the Department of Telecommunications and Postal Services (Responsible for all department’s digital assets).
  • Design and find Providers of digital training for members of the department.


Ms Mathope Thusi Tel No: +27 12 421 7100
Ms Tania Beukes Tel No +27 12 427 8284
Ms Louisa Kgang Tel No +12 421 7006


Ngalemako cc has been retained to handle all responses for this
advertisement. Please forward your application, quoting the relevant reference number and the name of the publication in which you saw this advertisement, to email:

Applications must be submitted on a Z83 Form, obtainable from any Public
Service department and should be accompanied by a recently updated
comprehensive CV and certified copies not older than six (6) months of all
qualification(s), and ID document.

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