Digital Customer Care Consultant
Introduction
Create and maintain positive digital experience for clients as a Digital Consultant at a video entertainment and internet company. The successful incumbent should have knowledge of social media trends and web online trends.
Description
- Create and maintain positive digital experience for customers
- Manage queries on social media / live chat, written and telephonic
- Resolve complaints / queries social media / live chat, written and telephonic
- Manage website queries
- Assist other departments with social media / live chat, telephonic and written correspondence
- Manage emails
- Manage all social media platforms and on-line / web platforms
Profile
- Graduate
- Degree / Diploma
- Public Relation, Communications, Marketing, Graphic Design or any other media related Degree or Diploma
Applications
Please send your applications to
Address : Freestone Office Park, Block B, Ground Floor
135 Patricia Road
Sandown, Johannesburg, 2196
OR
Email : applications@afrizan.co.za
Note : Should you not hear from us within 2 weeks of the closing date consider your application unsuccessful.