Digital Customer Care Consultant

Digital Customer Care Consultant

Introduction

Create and maintain positive digital experience for clients as a Digital Consultant at a video entertainment and internet company. The successful incumbent should have knowledge of social media trends and web online trends.

Description
  • Create and maintain positive digital experience for customers
  • Manage queries on social media / live chat, written and telephonic
  • Resolve complaints / queries social media / live chat, written and telephonic
  • Manage website queries
  • Assist other departments with social media / live chat, telephonic and written correspondence
  • Manage emails
  • Manage all social media platforms and on-line / web platforms
Profile
  • Graduate
  • Degree / Diploma
  • Public Relation, Communications, Marketing, Graphic Design or any other media related Degree or Diploma

Applications

Please send your applications to

Address :  Freestone Office Park, Block B, Ground Floor
135 Patricia Road
Sandown, Johannesburg, 2196

OR

Email : applications@afrizan.co.za

Note : Should you not hear from us within 2 weeks of the closing date                       consider your application unsuccessful.

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